Shipping policy
Thank you for shopping with SAVOLO. We are committed to providing a smooth and reliable delivery experience.
## 1. Order Processing Time
Orders are processed after successful payment confirmation.
Our order processing time is **[INSERT VERIFIED PROCESSING TIME] business days**.
Processing times may be longer during holidays, promotional events, or periods of high order volume.
## 2. Shipping Destinations
We currently aim to serve customers in the United States.
Available shipping destinations will be displayed at checkout.
International orders, if accepted, may be subject to additional shipping charges, customs duties, taxes, or import fees.
## 3. Estimated Delivery Time
Estimated delivery time for each order will be displayed on the relevant product page or at checkout.
Delivery estimates depend on the supplier, shipping carrier, destination, and fulfillment conditions.
**Our estimated delivery timeframe: [INSERT VERIFIED DELIVERY ESTIMATE].**
These estimates are not guaranteed delivery dates.
## 4. Shipping Costs
Shipping charges, if applicable, will be displayed at checkout before payment.
Any applicable taxes, fees, or additional shipping costs will be disclosed before the order is completed.
## 5. Order Tracking
Once your order ships, we will send a shipping confirmation and tracking information to your provided email address when tracking is available.
Tracking updates may take some time to appear after dispatch.
## 6. Shipping Delays
Delivery may be affected by weather, carrier disruptions, customs inspections, holidays, or other circumstances outside our reasonable control.
If we cannot ship within the promised timeframe, or within the applicable legal timeframe when no timeframe was stated, we will provide the required delay notice and applicable options to cancel and receive a refund.
## 7. Incorrect Shipping Addresses
Customers are responsible for providing accurate shipping information.
If you notice an incorrect address, contact support@savolo.store immediately.
We cannot guarantee address changes after an order has entered fulfillment.
## 8. Lost or Missing Packages
If your tracking information shows delivered but you have not received your package, contact us so we can investigate.
We will work with the relevant carrier or fulfillment provider to review the issue.
## 9. Multiple Shipments
Some orders may arrive in separate packages depending on product availability and fulfillment arrangements.
If your order is split into multiple shipments, tracking information will be provided when available.
## 10. Contact Us
For shipping questions:
Email: support@savolo.store
Phone: +1 214-443-9784
Address: 2764 Shelby Ave, Dallas, TX 75219, USA
**SAVOLO – Shipping Support**