FAQ

Welcome to SAVOLO's FAQ page. Here you'll find answers to common questions about shopping, products, payments, shipping, and returns.

## 1. What products does SAVOLO sell?

We specialize in men's casual shirts, polo T-shirts, and related everyday fashion products.

## 2. How can I place an order?

Browse our collection, select your preferred product, choose the available size and color, add the item to your cart, and complete checkout.

## 3. Is shopping on SAVOLO secure?

We use Shopify's e-commerce infrastructure and third-party payment processing services to support secure online transactions.

## 4. What payment methods do you accept?

We accept the payment methods displayed at checkout, which may include major credit and debit cards.

## 5. How long does shipping take?

Shipping estimates depend on your location and the fulfillment provider. Please check our Shipping Policy and the estimated delivery information shown at checkout.

## 6. Will I receive a tracking number?

Yes. When tracking information is available, we will send it to your order email after shipment.

## 7. Can I change or cancel my order?

Please contact us as soon as possible. Changes and cancellations depend on whether your order has already entered fulfillment or shipped.

## 8. What is your return policy?

Eligible products can be returned within 30 days of delivery, subject to our Refund & Return Policy.

## 9. What if I receive a damaged or incorrect item?

Contact support@savolo.store within 7 days of delivery with your order number and photographs of the issue. We will review your request and help arrange an appropriate resolution.

## 10. How long do refunds take?

Once an eligible return is approved and processed, refunds are generally issued within the stated processing period. Banks and payment providers may require additional time.

## 11. How can I choose the correct size?

Please review the size chart on the relevant product page before ordering. If you need assistance, contact our support team.

## 12. Do you ship internationally?

Available shipping destinations are displayed at checkout. Please check your destination before placing an order.

## 13. Can I place multiple orders?

Yes. You can place multiple orders through our website, subject to product availability and checkout acceptance.

## 14. How do I contact SAVOLO?

You can reach our support team through:

Email: support@savolo.store
Phone: +1 214-443-9784

## 15. Where is SAVOLO located?

Our listed business address is:

2764 Shelby Ave, Dallas, TX 75219, USA.